Privacy Policy, Version 5

This Privacy Policy explains what information 47 Industries LLC, doing business as MotoRev ("MotoRev," "we," "us"), collects when you use the MotoRev apps for iPhone, Apple Watch and Android, the web app at motorev.app and the site at motorevapp.com (the "Service"), how we use and share it, how long we keep it, and the choices you have. MotoRev is the business responsible for your information.

Each section starts with a short summary in plain language. The full text is what counts.

1. The Short Version

In Short. We collect what you give us and what your rides and devices produce, to run MotoRev and keep you safe. We do not sell your information for money. Ads are not personalized unless you turn that on.

We use your information to run the Service, keep riders safe, prevent abuse and improve MotoRev.
Personalized Ads, Marketing Email and Date Of Birth are all off until you turn them on in Settings, under Privacy, then Consents. Personalized Ads can be turned on only once your date of birth shows you are 18 or older.
Your exact location is shown only to the people you choose, such as your Riding Circle, your group ride or your emergency contacts. The providers that run the map and our servers process it to provide their service to us, and we never give it to anyone to advertise to you.
Direct messages are stored on our servers. They are protected in transit but are not end-to-end encrypted.
The medical card you fill in for Protect stays on your phone and is never sent to us.
You can download your data, change it, or delete your account yourself.

2. Information We Collect

In Short. Your account, your rides, what you post, how you use MotoRev and the device you use it on.

Information you give us

Account: username, display name, email, password (stored only as a one-way hash), phone number if you add one, and the sign-in methods you link, such as Sign in with Apple or Google.
Profile: photo, bio, riding experience and location you choose to show, and badges.
Date of birth: only if you add it in Consents. We use it for the age rules: Personalized Ads can be turned on only when it shows you are 18 or older, and riders under 18 always get non-personalized ads. Without a date of birth on file, ads stay non-personalized.
Bikes and garage: your bikes, photos, service and fuel logs, mods, and documents you upload such as a registration or insurance card.
Your content: posts, stories, comments, articles, routes, places, reviews, check-ins, hazard and fuel price reports, likes, saves and follows.
Messages: direct messages and group ride chat, including photos and videos you send.
Protect: your emergency contacts' names, phone numbers and email addresses, check-in timers, and trip shares you start.
Support: what you send us in support threads, bug reports and feedback.

Information created when you ride

Location: GPS positions, speed, heading and elevation while you record a ride, navigate, share your location, use your Riding Circle, use Protect or open the map. With your permission, the app can use location in the background while a ride, a location share or Protect is active.
Rides: tracks, distance, time, and events such as stops, and the motion data crash detection uses on your phone.
Crash and incident data: when Protect detects a possible crash or you send an alert, the time, location, ride line and sensor readings around it.

Information from your device and use

Device: device model, operating system, app version, language and time zone, a random install ID the app creates, and push notification tokens.
Network: IP address and the approximate location it suggests (country, region and city).
Sign-in security: the IP addresses and devices that sign in to your account, used to protect it.
Usage: the pages and screens you open, how long you stay and how far you scroll, buttons and links you use, the page, site, campaign or ad that brought you, page load times and script errors. On the web, we never record what you type into forms. Section 9 explains how Do Not Track and Global Privacy Control change this.
Error reports: when something crashes, a report with the error and technical details. The app removes your account details, locations, medical information and contact details from these reports before they are sent.

Information from others

Apple, Google and Stripe: whether you subscribed, the plan, dates, renewals and refunds. We never receive your full card number.
Sign in with Apple or Google: your name and email, if you allow it.
Other riders: when they tag you, invite you to a ride, add you as an emergency contact, message you or report something.

3. How We Use Information

In Short. To run the Service, keep riders safe, prevent abuse, show ads to free accounts and follow the law.

Provide the Service: record and show rides, navigation, maps, weather, the garage, social features, group rides and voice.
Safety: detect possible crashes, alert your emergency contacts, share your trip, and handle Protect incidents.
Trust and safety: review reports, enforce the Community Guidelines, prevent spam, fraud, ban evasion and account takeover.
Pro and referrals: check your subscription, give Pro time you earned, and prevent referral abuse.
Ads on the free tier: choose and measure ads as Section 6 explains.
Communication: sign-in codes, security alerts, notifications you turned on, and responses to support. Marketing email only if you turned it on.
Improve MotoRev: understand which features riders use and fix errors.
Legal: comply with the law, respond to valid legal requests, and protect riders, MotoRev and the public.

Where the law asks for a legal basis, we rely on performing our contract with you (running the Service), our legitimate interests (safety, security, improving MotoRev), your consent (personalized ads, marketing email, date of birth, background location) and legal obligations.

4. Who Can See What

In Short. You choose who sees your posts, rides and location. Staff see only what they need.

Other riders see your profile and content based on your privacy settings, such as a private account or a post set to followers only. Ride start and end points can be hidden with privacy zones.
Your live location is shown only to people you choose: your Riding Circle, riders on a group ride with you while it runs, someone you share a trip link with, or your emergency contacts during an alert. Followers never see it. No other rider sees it, but the providers listed in Section 6 process it to run those features: our hosting provider stores it, and the maps software can send Mapbox location and usage data under Mapbox's own policy. Mapbox uses what it receives under its own privacy policy, to run and improve its maps. We never give any provider your location so that it can advertise to you, and we do not share it with ad partners.
Emergency contacts receive your name, what happened, the time and your location when Protect sends an alert.
MotoRev staff can see what you publish and reports about it. Moderators see a direct message only when someone in that conversation reports it, and then only that message, its attachment and who sent it, never the rest of the conversation. Messages are not scanned unless they are reported. Your emergency contacts, ride lines and crash data are visible only to a small group of staff with a separate safety permission, and every such view is logged.

In Short. With the services that run MotoRev for us, with the people you choose, and when the law requires it. We do not sell your information for money.

Service providers that work for us under contracts that limit their use of the information:
- Railway, which hosts our servers and database
- Cloudflare, which stores photos and videos (R2) and delivers our sites
- Twilio, which sends Protect text messages and calls, and sign-in codes
- Resend, which sends our email
- Apple and Google, which deliver push notifications and run Sign in with Apple and Google
- Apple, Google and Stripe, which handle payments
- Mapbox, which provides maps (the maps software may send Mapbox usage and location data under Mapbox's own policy)
- Sentry, which receives error reports if error reporting is turned on
Weather and map data: when you look up weather, radar or roads, the location you look up is sent to Open-Meteo, the US National Weather Service, RainViewer or OpenStreetMap services.
Ad partners: Google, as Section 6 explains.
Other riders and the people you choose, as Section 4 explains.
Legal and safety: when we believe in good faith that the law requires it, or to protect someone from death or serious harm, to prevent fraud, or to protect MotoRev's rights.
Business transfers: if MotoRev is merged, acquired or sells assets, information may transfer, and this policy keeps applying to it.

We do not sell personal information for money. Personalized ads may count as "sharing" or "targeted advertising" under some US state laws. That is why they are off unless you turn them on.

6. Advertising

In Short. Free accounts see ads from Google. They are non-personalized unless you turn on Personalized Ads. Pro has no ads.

Where. Ads from Google AdMob in the app and Google AdSense on motorev.app. The marketing site motorevapp.com shows no ads.
Non-personalized by default. Unless you turn on Personalized Ads in Consents, every ad request asks Google for non-personalized ads. Personalized Ads can be turned on only after you add a date of birth that shows you are 18 or older, so riders with no date of birth on file, riders under 18, signed-out visitors and browsers that send Global Privacy Control or Do Not Track all get non-personalized ads. In the app, Google is also told to give riders under 18 age-restricted treatment.
What Google receives. For any ad, Google receives your device and browser type, IP address and the page or screen where the ad appears, and the app sends the words "motorcycle," "motorcycle gear" and the make of your main bike to pick relevant ads. Google uses this to show ads, limit how often you see one, measure them and prevent fraud, under Google's own policies.
Personalized ads. If you turn them on, Google may use its cookies and your device's advertising ID to show ads based on your interests. On iPhone, the app also asks for permission to track, and ads stay non-personalized if you decline. Turn them off in Consents at any time.
Pro. Pro subscribers see no ads. The ad software in the app is not started for them.
We never give advertisers your name, email, phone number, precise location, rides or messages.

Learn more at Google's privacy policy and how Google uses data from apps and sites.

7. Protect and Medical Information

In Short. Your medical card lives only on your phone. Emergency contacts and incident records are on our servers so alerts can be sent.

Medical card. Blood type, allergies, medications, conditions and notes you enter stay on your phone and are never sent to our servers. On every phone, the card appears on the emergency screen once a Protect countdown runs out. On iPhone, while a Protect crash or SOS alert is active, your name, date of birth and key medical details also appear on the lock screen as a Live Activity, which anyone holding your phone can see. You can turn Live Activities off for MotoRev in iPhone Settings. They are stored in the app's ordinary storage on your phone, so they are included in your phone's iCloud or Google backups and are moved when you move to a new phone. Signing out does not erase them. To remove them, empty the fields on the medical card in Protect and save, or delete the app.
Emergency contacts, incidents and alerts are stored on our servers so we can send alerts by text message, call, email and in-app notification. Section 8 lists how long we keep them.
The Protect Safety Disclosure explains how Protect works and its limits.

8. How Long We Keep Information

In Short. Most things stay until you delete them or your account. Some records expire on a schedule. A few are kept after deletion for security and legal reasons.

While your account is open:

Your profile, bikes, posts, rides and messages: until you delete them or your account. Free accounts can view the last 90 days of rides. Older rides are kept and come back if you get Pro.
Live positions from rides and Riding Circle: 24 hours. Shared positions: 1 hour after the share ends. Trip share links stop working 15 minutes after the trip ends, and after 24 hours at most.
Protect sessions: 90 days. Incidents and their alert records: 2 years. The Protect audit record of who viewed what: 3 years.
Sign-in IP addresses and devices: 180 days after they were last seen.
Web and app usage records: 180 days. Records of signing up and adding a first bike, and the page that brought you to MotoRev, are kept for the life of the account. Browser visitor records not linked to an account: 360 days after the last visit.
Former usernames: 90 days after a change.
Notifications, reports and moderation records, support threads and payment records: kept while your account is open, to run the Service, handle disputes and prevent abuse.

When you delete your account:

Your account and the content linked to it are deleted from our database right away, including messages you sent.
Photos and videos you uploaded are removed from storage by a background job, usually within an hour and in any case within a few days.
We keep a record that the account was deleted and when, including its account id, for security and abuse prevention. Its username is removed from that record after 90 days, and the record itself is deleted 6 years after the deletion, unless a legal hold, an open dispute or a legal requirement needs it longer.
We keep records of the Terms you accepted and any arbitration opt-out, to prove the agreement. They are linked to a code derived from your former account id, not to your name or email. Because the deletion record keeps that account id, we can match these records to the deleted account if a dispute requires it. They are deleted together with the deletion record, 6 years after the deletion. We keep them longer only when a legal hold, an open dispute or a legal requirement needs them, and only for as long as that lasts.
Reports you filed, and places, hazards and fuel prices you added, stay without your name or account, so the Service and other riders' records stay accurate. Your support conversations are deleted with the account.
Copies in our hosting provider's database backups expire on their own schedule, the longest of which is 90 days, so a deleted account is gone from every backup within 90 days. Backups are only ever used to restore the Service after a failure, never to bring back a deleted account.
Apple, Google and Stripe keep their own purchase records under their policies and the law.

Delete Your Account explains the steps.

9. Cookies, Do Not Track and Global Privacy Control

In Short. Our sites use a few cookies. Do Not Track and Global Privacy Control turn off our visitor tracking and personalized ads.

The Cookie Policy lists every cookie. When your browser sends Do Not Track or Global Privacy Control:

Our sites set no analytics visitor cookie, and do not store your IP address, city, region or account with page views. We still count the page view with the page, country, browser type, device type and the site that sent you, without any identifier.
Ads at motorev.app are non-personalized.

The app does not read browser signals. Its usage records are linked to the app's random install ID. To stop them, delete the app or contact us.

10. Your Privacy Rights

In Short. You can see, download, correct and delete your information, and withdraw consent. Most of it is self-service.

Self-service

Download your data: open Download Your Data in Settings, in the app or at motorev.app. You can download a copy once a day. You get a file with your account, profile, settings, posts, articles, comments, ride summaries, routes, bikes and garages, searches, the messages you sent, who you follow and who follows you, former usernames and sign-in methods. Ride GPS tracks, messages you received and other records are not in the file yet. Ask us at [email protected] for a copy of anything else we hold about you.
Correct: edit your profile, bikes and settings at any time.
Delete: delete single items or your whole account, as Delete Your Account explains.
Consents: turn Personalized Ads and Marketing Email on or off, and add or remove your date of birth, in Settings, under Privacy, then Consents.
Location: change location permission in your phone's settings, or stop sharing in the app.

By email

Email [email protected] from the address on your account with the subject "Data Request" and what you want. We confirm the request is yours, then answer within 30 days. If the law allows more time and we need it, we tell you why within those 30 days. We do not treat you differently for using your rights.

US state rights. Depending on where you live, including California, Colorado, Connecticut, Virginia, Texas, Oregon and other states, you may have the right to know what we collect and why, to access, correct and delete it, to get a portable copy, and to opt out of targeted advertising, sale or profiling. We do not sell personal information for money, and targeted advertising is off unless you turn it on. You can appeal a decision on your request by replying to our answer. If we deny your appeal, you can contact your state attorney general. An authorized agent can make a request for you with your signed permission.

Europe and the UK. If you are in the European Economic Area or the United Kingdom, you also have the rights to object to processing based on our legitimate interests, to restrict processing, to withdraw consent at any time, and to complain to your local data protection authority.

11. Children and Teens

In Short. MotoRev is for people 16 and older. Personalized ads are only for riders who have shown they are 18 or older.

Riders who are 16 or 17 use MotoRev with a parent or guardian's agreement, as the Terms describe, and never get personalized ads. We ask for your age when you sign up and for a date of birth only in Consents, and we do not verify age beyond that. A parent or guardian who wants to review or delete a 16 or 17 year old's information can email [email protected].

You must be at least 16 to use MotoRev. We do not knowingly collect information from anyone under 16. If we learn an account belongs to someone under 16, we close it and delete its information. If you believe a child under 16 is using MotoRev, email [email protected].

12. Security

In Short. We protect your information with reasonable safeguards. No system is perfectly secure.

Connections to MotoRev use TLS encryption.
Passwords are stored only as one-way hashes. Two-step sign-in is available.
Staff access to private safety data needs a separate permission, and views are logged.
Direct messages and most information are not end-to-end encrypted. They are protected in transit and by our hosting provider's security, and our staff can access them only as Section 4 describes.

We have not had an independent security audit. If we learn of a breach that affects your information, we notify you and the authorities as the law requires.

13. Where Information Is Processed

In Short. In the United States.

MotoRev is based in the United States, and our servers and most of our providers process information in the United States. If you use MotoRev from another country, your information is transferred to the United States, where privacy laws may differ from those where you live.

14. Changes to This Policy

In Short. Material changes come with 30 days' notice, except when the law or a security threat needs faster, and a new use of your information needs your consent first.

When we change this policy in a material way, we notify you in the app, on the web or by email at least 30 days before the change takes effect. There are two exceptions: a change the law requires sooner, and a change needed to protect riders or the Service from a security threat. We explain either one when we post it. If we want to use information we already hold in a materially different way, we ask for your consent before we start, and publishing a new version does not count as consent. Smaller changes, such as a correction, a clearer explanation or a new provider that does the same job under the same rules, take effect when posted. Each version is dated and kept, word for word, at motorevapp.com/legal/versions.

15. Contact Us

In Short. How to reach us about privacy.

Privacy: [email protected]
Mail: 47 Industries LLC (MotoRev), Attn: Privacy, 11275 52nd Ave N, Saint Petersburg, FL 33708