In Short
- App help: [email protected]. We aim to reply within 24 hours.
- Privacy and legal: [email protected] and [email protected]. We aim to reply within 5 business days.
- Partnerships and press: [email protected] and [email protected].
- MotoRev support is not an emergency service. In an emergency, call your local emergency number.
A plain-language guide to the text below. The full text is what applies.
Get In Touch
Whether you have a question, feedback, need support, or want to explore partnerships, we're here to help. Choose the best contact method below based on your needs.
Support & Help
Need help with the app, having technical issues, or questions about your account?
App Support
Email: [email protected]
Response Time: We aim to reply within 24 hours
What to Include: Your device model, iOS version, app version, and detailed description of the issue
Common Support Topics:
- Account setup and login issues
- Ride tracking problems
- Crash detection not working
- GPS or location services issues
- Subscription and billing questions
- Data export requests
- Privacy and data questions
Business & Partnerships
Interested in partnering with MotoRev? We're always looking for opportunities to collaborate with:
- Motorcycle manufacturers and dealerships
- Aftermarket accessory companies
- Insurance providers
- Riding gear and safety equipment brands
- Event organizers and riding groups
- Technology partners and integrations
Partnership Inquiries
Email: [email protected]
Response Time: We aim to reply within 48 hours
What to Include: Your company details, partnership proposal, and how it benefits riders
Press & Media
Journalists, bloggers, and media professionals can reach out for:
- Press releases and company announcements
- Product demos and interviews
- High-resolution images and assets
- Interviews with the team
Media Kit
Email: [email protected]
Press Kit: motorevapp.com/press, assets on request
Response Time: We aim to reply within 24 hours
Feedback & Suggestions
Your feedback drives our development! We want to hear about:
- Feature requests and suggestions
- User experience improvements
- Bug reports and issues
- Community suggestions
Product Feedback
Email: [email protected]
In the App: Profile, then Bug Fixes & Feature Requests, to send a report with screenshots
Response Time: All feedback is read. When we need to ask you something, we aim to reply within 48 hours
Legal & Privacy
For legal matters, privacy concerns, or compliance questions:
- Privacy policy questions
- Data deletion requests
- Terms of service clarifications
- Legal compliance matters
- Copyright or trademark issues, including copyright notices to our designated agent
- Arbitration opt-outs by mail
Legal Inquiries
Email: [email protected]
Privacy Requests: [email protected]
Copyright Notices: [email protected], as the Terms describe
Response Time: We aim to reply within 5 business days
General Inquiries
For anything else not covered above, or if you're not sure where to reach out:
General Contact
Email: [email protected]
Response Time: We aim to reply within 48 hours
Best For: General questions, compliments, or when you're not sure which email to use
Social Media
Follow MotoRev for updates and riding content:
- Instagram: @motorevapp
- TikTok: @motorevapp
- X: @MOTOREVapp
- In the app: the official @motorev account
Note: For urgent support issues, always use email rather than social media.
Response Times
We aim to respond quickly to every inquiry. These are targets, not guarantees:
- Support Issues: Within 24 hours
- General Inquiries: Within 48 hours
- Partnership Inquiries: Within 48 hours
- Press Inquiries: Within 24 hours
- Legal Matters: Within 5 business days
Replies can take longer during weekends and holidays. Requests about your own data are answered within 30 days, as the Privacy Policy says, whatever the inbox. For emergencies, contact local emergency services, MotoRev support is not an emergency service.
Company Information
- Company: 47 Industries LLC, doing business as MotoRev
- Website: motorevapp.com
- Public Launch: December 17, 2025
- Mailing Address: 11275 52nd Ave N, Saint Petersburg, FL 33708, United States
Legal notices and arbitration opt-outs by mail go to this address, as the Terms of Service describe.
Thank You
Whether you're reaching out with a problem, suggestion, partnership idea, or just to say hello, we genuinely appreciate you taking the time to contact us. Every message helps us build a better app and stronger community.
Ride Safe. Ride Smart. Ride with MotoRev.