1. In the App
Open MotoRev on iPhone or Android, go to your Profile, open Settings and tap Delete Account. Riders who signed up with email confirm with their password. Riders who signed in with Apple or Google are confirmed by their signed-in session.
2. On the Web
Sign in at motorev.app/settings/actions and choose Delete Account. This works from any browser, including if you no longer have the app installed.
3. By Email
If you can't sign in, email [email protected] from the address on your account with the subject Delete My Account. We confirm the request came from you, then delete the account.
4. What Is Deleted
Deletion is immediate and permanent. It removes:
- Your profile, username, photos and sign-in methods
- Your posts, comments, likes, articles and builds
- Your rides, routes, ride logs and location history
- Your bikes, garage records and documents
- Your messages, crew memberships and follows
- Your settings, notifications and safety preferences stored on our servers
Medical information you entered stays on your device and is never sent to us. Deleting the app removes it.
5. What Is Kept
We keep a record that the account was deleted, with its former username and the date, for security and abuse prevention. Purchase records held by Apple, Google or Stripe are kept by them under their own policies and the law.
6. Subscriptions
Deleting your account does not cancel a Pro subscription billed through the App Store or Google Play. Cancel it in your Apple ID or Google Play subscription settings first so you aren't charged again.
7. Delete Data, Keep Your Account
You can delete your MotoRev data piece by piece without deleting your account, in the app or at motorev.app. Each item is removed from MotoRev right away and can't be restored.
- Posts, stories, comments and articles: open one and choose Delete from its More menu
- Routes and places you added: open one and choose Delete from its More menu
- Bikes, bike photos, documents and fuel logs: open the bike in your Garage and remove it, or remove a single photo, document or log
- Recent places and searches: tap Clear Recents in map search, or clear your searches in Discover
- Your parked spot and shared location: clear the parked spot on the map, or stop sharing
- Likes, saves and follows: tap them again to undo them
To delete rides, messages or anything else, or if you'd rather we do it, email [email protected] from the address on your account with the subject Delete My Data and say what to remove. We confirm the request came from you, then delete it. What we keep is listed under What Is Kept above.